At DESAMI, we prioritise the privacy and security of our users’ personal information. This Privacy Policy outlines the types of personal information we may collect from you when you visit our website and how we safeguard and use that information. By using our website, you agree to the terms & conditions & practices described in this policy.

Information Collection and Use

We may collect personal information from you when you visit our website, register for an account, place an order, participate in surveys, subscribe to our newsletters, or interact with our customer support. The collected information may include your name, email address, shipping and billing address, phone number, payment details, and browsing activity on our site.
We use the collected information for various purposes, including but not limited to:
1. Processing and fulfilling orders
2. Providing customer support
3. Sending relevant product updates and promotional offers
4. Conducting market research and analysing user trends
5. Improving our website, products, and services

Disclosure of Information

We value the trust you place in us and understand the importance of keeping your information secure. We do not sell, rent, or disclose your personal information to third parties for their marketing purposes without your explicit consent. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, and providing services to you. These service providers are required to maintain the confidentiality of your information.
We may also disclose your personal information when required by law or if we believe that such disclosure is necessary to protect our rights or comply with a legal obligation.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience and collect information about how you interact with our website. These technologies allow us to remember your preferences, analyse user behaviour, and improve the functionality of our site. You can choose to disable cookies through your browser settings, but please note that it may affect your browsing experience.

Data Security

We take reasonable measures to ensure the security of your personal information. We use industry-standard security technologies and procedures to protect your data from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

When you visit desami.co.uk, we may collect certain personally identifiable information, such as your name, email address, and contact details if you voluntarily provide them to us through our online forms or other means of communication.

Non-Personal Information

In addition to personal information, we may automatically collect non-personal information about your visit to our website. This may include the browser type, operating system, IP address, access times, and pages visited. This data is collected for analytical purposes and does not directly identify you.

Use of Information

We may use the information collected from you for the following purposes:
1. To provide and improve our services, products, and website functionality.
2. To respond to your inquiries, feedback, or requests.
3. To personalise your experience on desami.co.uk and deliver customised content.
4. To measure the effectiveness of our marketing campaigns and promotions.
5. To detect and prevent fraud, unauthorised access, and other illegal activities.

Cookies and Similar Technologies

desami.co.uk uses cookies and similar technologies to enhance your browsing experience and collect certain information about your usage patterns. Cookies are small text files stored on your device. By using our website, you consent to the use of cookies as described in our Cookie Policy.

Data Sharing and Security

We do not sell, rent, or lease your personal information to third parties for their marketing purposes. We may share your information with trusted service providers who assist us in operating our website, conducting business activities, or serving you better. We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or permitted by applicable regulations.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of those websites. We encourage you to review the privacy policies of any third.